Key Definitions
To help you understand this Privacy Policy, we provide definitions for key terms used throughout this document.
- Any information relating to an identified or identifiable individual, such as name, email address, phone number, or usage data.
- Any operation performed on personal data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, retrieval, disclosure, or erasure.
- Any individual who accesses or interacts with neovynka.digital or uses our services.
- The online platform, tools, content, and applications provided by neovynka through neovynka.digital.
- Small text files placed on your device when you visit our website, used to store preferences or track usage patterns.
How We Collect Data
We collect personal data through direct user input, automatic processes, and third-party sources to enhance our services and maintain compliance.
Data You Provide Directly
When you register, subscribe, or contact us, you may choose to provide the following information:
- Full name and contact information (email, phone number)
- Billing and payment details when registering for paid services
- Profile information such as interests or preferences
- Communications content when you send messages or inquiries
- Feedback, reviews, or survey responses
- Any other data you choose to share via forms or direct correspondence
Automatically Collected Data
We gather certain information automatically when you interact with our site or services:
- IP address and device identifiers
- Browser type, operating system, and screen resolution
- Usage logs, pages visited, and time stamps
- Referring website or source of traffic
- General geographic location derived from IP
- Cookies and similar tracking technologies
Data from Third Parties
We may receive data about you from external sources to enrich our records and improve service delivery:
- Social media platforms when you choose to connect accounts
- Analytics and advertising providers
- Payment processors and business institutions
Why We Use Your Data
We process personal data for the following purposes, each based on applicable legal grounds:
- To provide and maintain our platform and customer support
- To process transactions and manage billing
- To send administrative and service-related communications
- To personalize content and recommend programs
- To analyze usage trends and improve our offerings
- To detect and prevent fraud or security incidents
- To comply with legal obligations and resolve disputes
- To conduct marketing activities only with clear consent
Legal Basis for Processing
We rely on the following legal grounds when handling your personal data:
- Performance of a contract for service delivery
- Your explicit consent for newsletters and promotional content
- Legal obligation to comply with applicable laws
- Legitimate interests, such as system maintenance and fraud prevention
Your Rights under GDPR
If you are located in the European Economic Area, you have specific rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to correct inaccurate or incomplete data
- Right to request deletion of your data under certain conditions
- Right to restrict or object to certain processing activities
- Right to data portability, receiving your data in a structured format
- Right to withdraw consent at any time for marketing communications
Use of Cookies
We use cookies and similar technologies to recognize you, remember settings, and collect analytics data.
We employ session cookies for temporary tasks, persistent cookies to remember preferences, and third-party cookies for analytics.
Categories include strictly necessary, performance, functionality, and targeting cookies.
You can manage or disable cookies through your browser settings. Note that restricting cookies may affect site functionality.
Learn more about our full Cookie Policy
When We Share Your Data
We may share your personal data under the following circumstances:
- With service providers who support our platform operations
- With affiliates and business partners for service enhancements
- With legal authorities to comply with lawful requests
- With marketing and advertising partners, only if you consent
- With analytics providers to measure performance
- In connection with a corporate transaction, such as a merger or sale
International Data Transfers
Your data may be transferred to and processed in countries outside your own jurisdiction where our service providers operate.
We implement standard contractual clauses, enforceable data protection obligations, and other safeguards to ensure adequate protection.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described or to comply with legal requirements.
Account registration and profile information is retained until you delete your account or request removal.
Communications and support correspondence are kept for up to 24 months to maintain service quality.
System logs and analytics data are stored for up to 12 months for performance monitoring and security.
After retention periods expire, data is securely deleted or anonymized.
Data Security Measures
We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.
- Encryption of data in transit using TLS protocols
- Role-based access controls and multi-factor authentication
- Regular vulnerability assessments and security audits
Your Privacy Rights
You have the following rights regarding your personal data held by neovynka:
- Access personal data we process about you
- Request correction of inaccurate or incomplete information
- Request erasure of your data when no longer needed
- Object to or restrict certain processing activities
- Receive your data in a portable format
- Withdraw consent to marketing communications
- Lodge a complaint with a supervisory authority
- Be informed of any data breach affecting your information
How to Exercise Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the details provided in this policy.
[email protected]
We aim to acknowledge receipt of privacy rights requests within 5 business days and complete our response within 30 days, in line with applicable regulations.
Marketing Communications
We may send you information about neovynka services, events, or publications based on your expressed interests. Marketing messages will only be sent with your consent where required.
To stop receiving marketing communications, click the unsubscribe link in any email or contact [email protected]. We will process your request within 10 business days.
Children's Privacy
Our services are intended for users aged 18 or older. We do not knowingly collect personal data from minors. If you believe a minor has provided personal information, please contact us for removal.
Third-Party Links
The neovynka.digital site may include links to external websites. We do not control their practices and recommend reviewing each site’s privacy policy before sharing personal data.
Changes to This Policy
We may update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on neovynka.digital and update the effective date.